BITGUILD

USER AGREEMENT

Last updated: 10/11/2018

Welcome to BitGuild, the platform for games that live on the blockchain!

This User Agreement (“Agreement”) is a contract between you (“your” or “User(s)”) and BitGuild Inc. (“BitGuild”, “us”, “we” or “our”), a company incorporated in the Cayman Islands, and governs your access to and use of the BitGuild Platform only. The BitGuild Platform includes the BitGuild Portal, the Website (https://www.bitguild.com), its smart contracts, game(s) developed by BitGuild and related services. By using, visiting, accessing or registering with the BitGuild Platform, you agree to accept and be bound by the terms and conditions set out in this Agreement and the policies referenced herein and/or available by hyperlink. Please read this Agreement carefully and in its entirety. You must be above the age of 18 in order to use, visit, access or register with the BitGuild Platform. If you are a child above the minimum age of 13 but under the age of 18 (or the applicable age of majority in your jurisdiction if it is higher), your parent or guardian must review this Agreement together with you, and agree to accept and be bound by this Agreement and the policies referenced herein and/or available by hyperlink. The parent or guardian of a child bears full responsibility for the child’s access to and use of the BitGuild Platform, including any fees and legal liability that the child may incur. If you are accepting this Agreement on behalf of a company or other legal entity, you represent that you have full power and authority to enter into this Agreement on behalf of the company or legal entity and a reference to “you” will mean that company or legal entity.

1 ABOUT THE BITGUILD PLATFORM
1.1 BitGuild operates the BitGuild Platform. The BitGuild Platform is a virtual ecosystem that aims to house a new class of games with in-game assets built on smart contracts (“In-Game Assets”), and includes the BitGuild Portal, the Website and all its smart contracts. The BitGuild Portal provides certain features to Users and, among other things, allows Users to own, transfer, trade and visualise in-game assets by interacting with the Website.
1.2 The BitGuild Platform will list the games and their related content (“Game(s)”), including In-Game Assets, of both BitGuild and third-party game developers (“Third-Party Developer(s)”). When accessing a Game that is developed and hosted by a Third-Party Developer through or on the BitGuild Platform, you will be you will able to access content from an external website that has been embedded on the BitGuild Platform (“Third-Party Developer Site”).
1.3 To access and use the BitGuild Platform, you will be required to install a browser extension called MetaMask, which allows you to interact with your Ethereum wallet address and the BitGuild Portal through your browser. Please read Section 3 for more details. If you do not wish to use MetaMask, your access to and use of the BitGuild Platform may be limited and we will not be required to compensate you for such limited access.
2 USER ACCOUNT
2.1 You will need to register an account (“Account”) on the BitGuild Portal with us in order to access and use the full functionalities of the BitGuild Platform. When you register an Account, we will collect the following information from you:
2.1.1 username;
2.1.2 email address; and
2.1.3 the Ethereum wallet address you will be using to access and use the BitGuild Platform through MetaMask.
Please read our Privacy Policy (accessible at Privacy Policy) for more details on the information we will collect from you, how we intend to use it and how we will protect your it.
2.2 You agree that you shall not sell, gift or transfer your Account. We will not be liable for any loss arising from such actions taken by you.
2.3 You are responsible for any and all activity that takes place on your Account, whether you know about such activity or not. If you are aware of any unauthorised activity on your Account, you shall notify us immediately at the Contact Information set out below.
3 USE OF BITGUILD PLATFORM
3.1 You will need to access the Website by logging into your MetaMask account. When you first access our Website, you will be prompted to create an Account on the BitGuild Portal. You must be logged into your Metamask account and your BitGuild account and have your registered Ethereum wallet address unlocked, in order to:
3.1.1 log in to your Account on the BitGuild Portal;
3.1.2 access the full functionalities of the BitGuild Platform, including the BitGuild Portal; and/or
3.1.3 engage in any transactions on the BitGuild Platform.
3.2 You are solely responsible for implementing reasonable measures for securing access to your Ethereum wallet and MetaMask account, including any requisite private key(s) or other credentials necessary to access either. If your private key(s) or other credentials are lost or compromised, you may lose access to your Account and In-Game Assets. We will not be responsible for any such losses.
3.3 We do not own or control, and are not affiliated to, MetaMask. Your use of MetaMask will be governed by a separate agreement between you and MetaMask. We will not be liable to you or any third party for the acts or omissions of MetaMask, or any loss or damage that you may suffer as a result of your use of MetaMask, including but not limited to any software vulnerabilities, attack against the MetaMask browser extension or unauthorized access of your MetaMask account by third parties.
3.4 Any transaction that you enter into on or through the BitGuild Platform, whether in a Game or on the BitGuild Portal, whether with us, a Third-Party Developer or another User, involving a smart contract (“Transaction”), will be executed directly on the Ethereum network through MetaMask. A Transaction is irreversible once executed and beyond our control. You will be solely responsible for any Transaction that you enter into.
3.5 You understand that the public address of your registered Ethereum wallet will be made public in each executed Transaction.
3.6 You may choose to submit comments, bug reports, ideas or other feedback about the BitGuild Platform, including without limitation about how to improve the BitGuild Platform (collectively, “Feedback”). By submitting any Feedback, you agree that we are free to use such Feedback at our discretion and without additional compensation to you, and to disclose such Feedback to third parties (whether on a non-confidential basis, or otherwise). You hereby grant us a perpetual, irrevocable, nonexclusive, worldwide license under all rights necessary for us to incorporate and use your Feedback for any purpose.
4 LICENSES GRANTED
4.1 Subject to your compliance with this Agreement, we grant you a personal, limited, non-transferable, revocable and non-exclusive license to access and use the BitGuild Platform, including the BitGuild Portal, the Website and related services, for non-commercial purposes.
4.2 Where a Game is developed by us, and subject to your compliance with this Agreement, we grant you a personal, limited, non-transferable, revocable and non-exclusive license to access and use the Game and its related content, including the visual elements of any In-Game Assets.
4.3 Your access to and use of each of the individual Games, including their related content, may be governed by a separate end user licensing agreement (EULA) between you and BitGuild or the relevant Third-Party Developer, whichever is applicable. If there is any inconsistency between a Third-Party Developer’s EULA and this Agreement, this Agreement shall prevail.
4.4 This Agreement does not cover your use of any in-Game content, or related content of a Game, by a Third-Party Developer for fan work. If you wish to create any fan work, please read the EULA of the applicable Game, if any, or contact the relevant Third-Party Developer, and seek the necessary permissions. If you wish to use any in-Game content, or related content of a Game, by BitGuild for fan work, please contact us at the Contact Information set out below.
4.5 Except for the limited license granted to you in this Agreement, your use of the BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s) and all related services, does not grant you ownership of or any other rights with respect to any content, code, data, or other materials that you may access on or through the BitGuild Platform. We (or our licensors, whichever is applicable) shall retain all right, title or interest in or to the intellectual property rights of BitGuild and the BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s)and all related services. The BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s) and all related services, or any part of it, may not be reproduced, duplicated, copied, sold, resold, visited, published, displayed, or otherwise exploited for any commercial purpose without our prior express written consent. All rights not expressly granted are reserved by us.
5 OWNERSHIP OF IN-GAME ASSETS
5.1 The tokens representing your In-Game Assets will be stored in your registered Ethereum wallet and recorded on the Ethereum blockchain. The BitGuild Platform does not store any of the tokens representing your In-Game Assets.
5.2 You acknowledge and agree that we (or our licensors, or Third-Party Developers, whichever is applicable) own all legal rights, titles and interests in and to all elements of the BitGuild Platform and the Games, and all intellectual property rights therein. The visual interfaces, graphics (including, without limitation, all art and drawings associated with the In-Game Assets), design, systems, methods, information, computer code, software, services, “look and feel”, organization, compilation of the content, code, data, and all other elements of the BitGuild Platform and Games (“BitGuild Platform and Games Materials”) are owned by us, our licensors, or Third-Party Developers, and are protected by copyright, trade dress, patent, and trademark laws, international conventions, other relevant intellectual property and proprietary rights, and applicable laws. All BitGuild Platform and Games Materials are the copyrighted property of BitGuild, its licensors or Third-Party Developers, and all trademarks, service marks, and trade names contained in the BitGuild Platform and Games Materials are proprietary to BitGuild, its licensors or Third-Party Developers.
5.3 Unless otherwise stated, you will not own any legal right, title or interest in or to any intellectual property rights of all BitGuild Platform and Games Materials, including but not limited to all visual elements of In-Game Assets.
5.4 For the avoidance of doubt, you understand and agree: (i) that your “purchase” of an In-Game Assets, whether on or through the BitGuild Platform or otherwise, does not give you any rights or licenses in or to the intellectual property rights of all elements of that In-Game Asset, including but not limited to all visual elements, unless otherwise stated in this Agreement or in the EULA with the relevant Third-Party Developer; and (ii) that you do not have the right to reproduce, distribute, or otherwise commercialize any elements of the In-Game Assets in any way without our or the relevant Third-Party Developer’s prior written consent in each case, which may be withheld in our or their sole discretion.
5.5 Your access to and use of all intellectual property rights in the In-Game Assets may be governed by a separate EULA between you and BitGuild or the relevant Third-Party Developer. If there is any inconsistency between a Third-Party Developer’s EULA and this Agreement, this Agreement shall prevail.
6 PAYMENT
6.1 As set out above, any Transaction involving any payment of virtual currencies, including ETH PLAT, or otherwise, is irreversible once executed and beyond our control. You will be solely responsible for any Transaction that you enter into.
6.2 Some networks require a transaction fee to be paid for every Transaction. You will be solely responsible for paying transaction fees for each Transaction involving any payment of virtual currencies, including ETH or PLAT.
6.3 When you enter into a Transaction involving the payment of PLAT to a Third-Party Developer or another User on or through the BitGuild Platform, whether in a Game or on the BitGuild Portal, the payment will be made directly to the Ethereum wallet address of that Third-Party Developer or User, subject to any revenue share fee or commission that may be automatically distributed to us by smart contract from your payment of PLAT to a Third-Party Developer or that User respectively. The applicable commission shall be communicated by us from time to time.
6.4 You are solely responsible for complying with any applicable tax laws or regulations arising from your Transactions conducted on or through the BitGuild Platform, including but not limited to any ownership, sale, transfer, receipt or gift of In-Game Assets and/or PLAT.
7 USER CONDUCT
7.1 When accessing or using the BitGuild Platform, you agree to comply with the following:
7.1.1 to not contravene any applicable laws, regulations or rules;
7.1.2 to not exploit or utilise the BitGuild Platform for any commercial purposes, including the creating of a product or service that is competitive with any part of the BitGuild Platform, unless otherwise permitted;
7.1.3 to not modify, reverse engineer, merge, distribute, translate, decompile, disassemble or create derivative works of the BitGuild Platform or any part of it except with our prior written consent;
7.1.4 to not modify, reverse engineer, merge, distribute, translate, decompile, disassemble or create derivative works of the Games or any part of them except with the prior written consent of the relevant Third-Party Developers;
7.1.5 to not hack, interrupt or misuse the BitGuild Platform or any part of it;
7.1.6 to not create, use, make available or distribute exploits, hacks, viruses, worms, Trojan horses, corrupted files, spyware, cheats, scripts, trainers, extraction tools, automation software, spiders, bots, mods or other software that may affect, impair or damage the BitGuild Platform in any way;
7.1.7 to not reformat or frame any portion of the BitGuild Platform;
7.1.8 to not publish, distribute, send or upload any inappropriate, obscene, sexually explicit, racist, sexist, defamatory, discriminatory, harassing, violent, offensive or illegal statements, content or materials;
7.1.9 to not harass other Users or interfere with their enjoyment of the BitGuild Platform;
7.1.10 to not do anything that may amount to infringement of third-party rights (including intellectual property rights);
7.1.11 to follow applicable geographical restrictions, rules or regulations, whether imposed under the applicable laws or by BitGuild;
7.1.12 to not engage, whether directly or indirectly, in any cheating, scamming or fraudulent activity involving any Game, Accounts or In-Game Assets, whether on the BitGuild Platform or not;
7.1.13 to not impersonate another person or BitGuild administrator, whether on the BitGuild Platform or not; and
7.1.14 to not use the BitGuild Platform, including the purchase of PLAT or In-Game Assets carried out on or through the BitGuild Platform, for any criminal, money-laundering, terrorist financing or other illegal purposes.
8 REPRESENTATIONS AND WARRANTIES
8.1 You represent and warrant to us the following:
8.1.1 you are not barred to access, visit, use or register with the BitGuild Platform under any applicable law;
8.1.2 you have full power and authority to enter into this Agreement;
8.1.3 you have provided accurate and complete registration information when you create an Account;
8.1.4 all ETH, PLAT and In-Game Assets in your registered Ethereum wallet that you use, receive, exchange, trade or transfer on the BitGuild Platform from time to time are lawfully acquired and not derived from or related to any unlawful activities, including but not limited to criminal, money-laundering or terrorist financing activities, under all applicable laws;
8.1.5 you have sufficient understanding of cryptographic tokens, digital assets, token storage mechanism and digital wallets, blockchain technology and blockchain-based software systems to understand this Agreement and the risks and implications of purchasing, receiving and collecting the In-Game Assets using PLAT and indirectly, ETH; and
8.1.6 you have conducted your own due diligence and you have obtained sufficient information about us and the BitGuild Platform to make an informed decision to carry out Transactions on or through the BitGuild Platform, including the purchase, receiving and collecting of In-Game Assets, and is fully able to bear the risks thereof, including loss of all amounts paid for the In-Game Assets and any difficulty in liquidating the In-Game assets whenever desired.
9 TERMINATION, SUSPENSION AND OTHER SANCTIONS
9.1 If you wish to terminate your Account, you may contact us at the Contact Information set out below. You agree that, upon termination of your Account, you will not receive any compensation or refund, and you may no longer be able to access any information on your Account, including but not limited to the visual elements of your In-Game Assets.
9.2 We have the right to delete, terminate or suspend your account, or impose other sanctions, as we may deem fit in our sole discretion, without any prior notice, and without any liability to you or any third party, where:
9.2.1 you have breached this Agreement;
9.2.2 you are suspected of having engaged in any fraudulent, abusive or illegal activity in connection with the BitGuild Platform or any part of it;
9.2.3 we are required to do so in order to comply with any applicable laws or regulations; or
9.2.4 any other circumstances as we may deem fit or for no reason at all.
9.3 Any termination, suspension or sanction imposed on your Account does not preclude us from seeking other remedies that we may have at law or in equity.
9.4 For the avoidance of doubt, the termination of your Account will not affect your ownership of the tokens representing your In-Game Assets. However, you may no longer have access to the visual elements of your In-Game Assets and the user interface of the BitGuild Portal to transfer your In-Game Assets.
9.5 Upon the termination of this Agreement, all of the provisions of this Agreement shall cease to have effect, save that the following provisions of this Agreement shall survive and continue to have effect (in accordance with their express terms or otherwise indefinitely): Sections 3 to 17.
10 RISKS AND DISCLAIMERS
10.1 In addition to the risks and disclaimers set out in other sections of this Agreement, you expressly acknowledge, accept, understand and agree to assume the following risks and disclaimers, and we expressly disclaim any liabilities whatsoever to you in respect of the following:
10.1.1 Your access and use of the BitGuild Platform is at your own risk and the BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s) and all related services, is provided on an “as-is” and “as available” basis. We do not warrant that our operation of the BitGuild Platform will be (i) uninterrupted or error-free; (ii) free of any viruses, spyware, malware or other harmful components; (iii) compatible with all Games; or (iv) compatible with all devices or browsers;
10.1.2 The BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s) and all related services, or any part of it, may be discontinued at any time in our sole discretion without any prior notice to you. As we seek to improve the BitGuild Platform to provide you with the best possible experience, we may also add new features or change existing features in our sole discretion without any prior notice to you;
10.1.3 We may carry out maintenance of, updates or changes to the BitGuild Platform, including the BitGuild Portal, the Website, its smart contracts, our Game(s) and all related services, during which time your access to or use of the BitGuild Platform, or part of it, may be interrupted or temporarily unavailable without any prior notice to you;
10.1.4 While you may interact directly with the smart contracts of the BitGuild Platform without the user interface of the BitGuild Platform, including the BitGuild Portal and the Website, you are solely responsible for such of your actions and we are not responsible for any loss that you may suffer as a result;
10.1.5 We do not warrant or guarantee that the smart contracts of the BitGuild Platform will work or function as intended, or is free of any security issues, and we will not be responsible or liable to you for any losses that you may suffer as a result of your use of the smart contracts of the BitGuild Platform, whether entered into on or through the BitGuild Platform or not;
10.1.6 We are not responsible or liable to you for any losses that you may suffer as a result of your use of the Ethereum network, including but not limited to (i) user errors or issues or vulnerabilities in any smart contract; (ii) data loss; (iii) hard and/or soft forks; and (iv) technical issues of the underlying Ethereum network.
10.1.7 The Ethereum network may be prone to periodic congestion or communication failures, during which your Transactions may be delayed indefinitely or irretrievably lost due to no fault of ours. As a result, your progress in any Game on the BitGuild Platform may not be updated and the Game may be rendered unplayable to you. You agree that we will not be responsible for any disruptions, communication failures, delays or distortions you encounter when executing your Transactions;
10.1.8 Any failure, dysfunction, destruction, or desertion of the Ethereum network is beyond our control and may have a material adverse effect on the BitGuild Platform, which is being built upon it. Other technological developments and advancements in areas such as blockchain technology, cryptography, or quantum computing may also render the Ethereum network obsolete. These also represent existential risks to the BitGuild Platform and we may cease operation of the BitGuild Platform without giving any prior notice to you;
10.1.9 The regulatory status of digital assets, including the In-Game Assets, and blockchain technology is unclear or unsettled in many jurisdictions. In the event that any governmental authority makes changes to existing laws, regulations and/or rules or financial institutions make commercial decisions and such changes/decisions negatively impact the In-Game Assets in various ways, we shall be entitled to cease the operation of the BitGuild Platform in any jurisdiction without incurring any liability whatsoever to the you; and
10.1.10 We may migrate to another blockchain and your Account and In-Game Assets may be swapped within a certain period of time, as may be determined by the Vendor in the future, and the existing In-Game Assets may subsequently have no function. You shall be responsible for staying updated on our announcements and complying with any requirements that we may prescribe in the future to receive your swapped Account and In-Game Assets.
10.2 The above risks and disclaimers are not exhaustive. There may also be a variety of unforeseen and unanticipated risks associated with the BitGuild Platform which are not explicitly addressed herein.
11 USE OF THIRD-PARTY SITES
11.1 The BitGuild Platform may redirect you to Third-Party Developer Sites when you access Games on the BitGuild Platform. The BitGuild Platform may also include hyperlinks to external websites or resources operated by other third parties (“Other Third Party Sites”). We are not responsible for the availability of Third Party-Developer Sites and Other Third Party Sites. Access to any Third-Party Developer Site or Other Third Party Site is at your own risk and we will have no liability arising out of or related to such Third-Party Developer Sites or Other Third Party Sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third-Party Developer Sites or Other Third Party Sites.
11.2 In addition, certain Other Third Party Sites also may provide links to the Website. None of such links shall be deemed to imply that we endorse the Other Third Party Sites or any content therein.
11.3 Your access to and use of Third-Party Developer Sites or Other Third Party Sites is not covered by this Agreement. Please read the Terms of Use and Privacy Policy of the relevant Third-Party Developer Site or Other Third Party Site.
12 PRIVACY POLICY
12.1 Our Privacy Policy (accessible at Privacy Policy), as may be amended from time to time, sets out the terms on which we process any personal data we collect from you, or that you provide to us. You consent to our processing and collection of your data in accordance with the Privacy Policy.
13 LIMITATION OF LIABILITY
13.1 In no event will we be liable to you or any party for any damages of any kind arising from the use of the BitGuild Platform or from the use of, or reliance on, any Game, In-Game Assets, information, content or materials (including software) included on or otherwise made available to you through the BitGuild Platform, including, but not limited to
13.1.1 direct, indirect, incidental, punitive, and consequential damages, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if we are expressly advised about the possibility of such damages, unless otherwise specified in writing;
13.1.2 losses and/or damages that are not covered by our specific warranties; or
13.1.3 losses and/or damages caused by your breach of this Agreement;
and in no event will our aggregate liability, whether in contract, warranty, tort, or other theory, exceed the amount of USD 100.00.
13.2 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
14 INDEMNITY
14.1 To the fullest extent permitted by applicable law, you will hold harmless and indemnify us and our subsidiaries, affiliates, licensors, officers, agents, partners, Third-Party Game Developers and employees and will keep us indemnified from and against any claim, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest and penalties), costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of your access or use of the BitGuild Platform, your violation of any terms in this Agreement or your violation of any rights of any third parties.
15 MISCELLANEOUS
15.1 This Agreement and the policies referenced herein and/or available by hyperlink, as updated from time to time, constitute the entire agreement between you and BitGuild.
15.2 You are not allowed to assign or transfer all or any of your rights or obligations under this Agreement. BitGuild may assign its rights or obligations under this Agreement and the policies referenced herein and/or available by hyperlink, as updated from time to time, to an affiliate or in relation to an acquisition, sale or merger.
15.3 You acknowledge that the relationship between BitGuild and the Third-Party Developers are limited to an independent contractor relationship, and is not, and shall not be construed or deemed to be, an employer-employee relationship, agency, partnership or joint venture.
15.4 If any provision in this Agreement shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, that provision shall be deemed severable. Any modification to or deletion of a provision shall not affect the validity and enforceability of any remaining provisions.
15.5 No failure or delay by a party to exercise any right or remedy provided under this Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.
15.6 This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Singapore without regard to principles of conflict of laws.
15.7 Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this section. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be the English language.
15.8 The Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore shall not under any circumstances apply to this Agreement and any person who is not a party to this Agreement (whether or not such person shall be named, referred to, or otherwise identified, or form part of a class of persons so named, referred to or identified, in this Addendum) shall have no right whatsoever under the Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore to enforce this Agreement or any of its terms.
16 CHANGES TO THIS AGREEMENT
16.1 We may make changes to this Agreement from time to time in our sole discretion, which will be effective when we update this page or when you are reasonably notified by other means.
16.2 By continuing to use, visit or access the BitGuild Platform after changes have been made to this Agreement, you agree to accept and be bound by such changes to the terms and conditions set out in this Agreement. If you do not accept any such changes to this Agreement, you may not continue accessing or using the BitGuild Platform. We strongly advise you to check this page regularly for updates to this Agreement.
17 CONTACT INFORMATION
17.1 If you have any issues or concerns regarding the BitGuild Platform or this Agreement, you may contact us at the following email address:
Email: Sean@bitguild.com
17.2 If you believe that any material of or on the BitGuild Platform or a Game is infringing your copyright, please contact us at the email and/or address above and provide as much detail as possible, including but not limited to:
17.2.1 sufficient and precise description of where the material believed to be infringing is located on the BitGuild Platform or in a Game;
17.2.2 specific identification of each copyrighted work claimed to have been infringed;
17.2.3 your contact information (such as a complete name, address, telephone number, and email address);
17.2.4 your physical or electronic signature (as the owner, or person authorised to act on behalf of the owner, of the copyright that is allegedly infringed);
17.2.5 a statement that you believe in good faith that use of the work(s) in the manner complained of is not authorised by the copyright owner, its agent, or the law;
17.2.6 a statement that the information you have provided is accurate; and
17.2.7 a statement that you are the owner of the copyright that is allegedly infringed, or authorised to act on behalf of the owner.
17.3 If you have any issues or concerns regarding a Game, please contact the relevant Third-Party Developer directly.